Ordering & Delivery
Delivery
We offer a same-day delivery service in Vilnius Old town only in a zone of 3 km maximum from our shop. Same-day delivery in Vilnius varies depending on distance from our shop and costs 5.89 euro.Quality, Cutting and Weights
Payment
We accept payment online by Visa, MasterCard, SEB, Swedbank, Luminor and Paysera. Your payment is processed via a fully authorised Payment Services Provider (Paysera) which ensures that all your information remains totally confidential. Payment is taken as you place your order and if the payment does not authorise successfully, your order will not be successfully processed. Please check that you receive not only a confirmation of your order but also a confirmation of your payment by email. If you have not received one of these your order may not have been placed successfully.
Refund
We don’t accept returns of perishable goods but will always seek to address any concerns you have about your order and find a suitable solution.
Should there be a quality concern surrounding the products you’ve received, we may ask you to send photos to help us better understand and resolve the issue. You can always contact us for any return question at contact@lapetitefrance.lt.